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Microsoft Dynamics 365 for Marketing
Provide incredible customer experiences
Our preferred marketing application for Microsoft Dynamics 365 Enterprise Edition, the Adobe Marketing Cloud, offers a comprehensive marketing service that you can use to create incredible customer experiences.
Take advantage of a holistic view of the customer
Use the unified customer profile in the Adobe Marketing Cloud as a foundation for your integrated channel marketing.
- Get data online and offline, combined into one data mart.
- Work with a centralized profile with the information of a customer.
- Take advantage of more accurate targeting capabilities.
Target a person, not the general public
Create customized, contextual, rich content campaigns to maximize the loyalty and lifecycle value of your customers.
- Provide personalized and individual communication.
- Submit offers that automatically adapt to customer behavior.
- Provide custom and contextual content that leads to conversion.
Carry out campaigns to overcome divisions
Manage coordinated campaigns across all placements and evaluate ROI at all levels using the Adobe Marketing Cloud.
- Coordinate through earned, paid, and owned channels.
- Get automated workflows with channel redirection.
- Use real-time insights on results and assignment.
Delight Your Customers
Microsoft and Adobe are partnering to help you customize your customers' experiences
Strengthen your brand and breathe life into customer experiences with Adobe Marketing Cloud in conjunction with Dynamics 365 and running on Microsoft Azure.
"Ultimately, the goal is to satisfy customers through this partnership."
- Shantanu Narayen, President and CEO, Adobe
Learn about other Microsoft Dynamics 365 applications
Sales
Transform revenue relationships with digital intelligence into every business.
Customer Service
Win customers for life with service to world-class customer service.
Finance and Operations
Make data-based decisions to make operations smarter and more efficient.
Marketing
Provide powerful customer experiences using the Adobe Marketing Cloud.
Field Service
Optimize your schedule and use predictive tools to become a master in service calls.
Project Service
Create more profitable relationships with customers using smart tools.