Work smarter with connected operations

Get visibility into connected distribution, customer service, sales and marketing systems so you can innovate your products and processes and meet growing expectations. Dynamics 365 for Operations provides this continuity of the ERP system and helps you:

  • Simplify production management.
  • Accelerate the introduction of products.
  • Offer flexibility in delivery alternatives.



Provide exceptional customer experiences

Give your salespeople the product and information they need about customers to provide an immediate, personalized service through social media, mobile sites, retail stores, and other points of contact. Dynamics 365 for Operations also helps you:

  • Provide incredible customer experiences.
  • Migrate the products from the procurement sector to the sales sector without facing problems.
  • Do merchandising effectively.



Accelerate your business performance

Get a live view of all your numbers and data analysis for Dynamics 365 for Operations. This Microsoft cloud-based ERP system provides the relevant information you need to provide strategic and data-driven insights for key departments. This helps you:

  • Get instant financial insights.
  • Boost corporate strategy and growth.
  • Reduce delinquency through efficient billing management.



Use powerful ERP tools

Get real-time information on virtually any device at any time. Dynamics 365 for Operations simplifies and accelerates changes in business processes. And it's cloud-based, integrates with legacy systems and can scale globally with ease. In this way, your organization:

  • Achieve a rapid transformation of business.
  • Economically supports the company's IT needs.
  • It grows at its own pace.


Start with Smarter Operations Features



Automate your warehouse processes and reduce operational costs. With Microsoft ERP, your warehouse managers can better control warehousing, quality control and selection operations. And with a flexible workflow mechanism, they can quickly react to changing business needs.


Get global transportation planning and freight reconciliation. For manufacturing, distribution and retail companies, this helps provide the right customer experience at the right price. And IT and business leaders gain visibility and control with a user-configurable classification structure.

Budget Planning

Make it easy to budget by providing budget managers with easy-to-use tools. A wizard will help you create worksheet templates for Microsoft Excel budget plans. At the time of review and approval, they automatically direct their budget plans with spreadsheets, justifications, and attachments.

POS System

Give your vendedres everything they need to provide personalized customer service. This enterprise resource planning software delivers advanced customer resources, real-time inventory research, back-office and consolidated purchase data, so you can get the right information at the right time.

Demand Forecasting

Create more accurate demand forecasts to improve the availability of your products and minimize inventory costs. The tool uses Microsoft SQL Server prediction algorithms, Microsoft Excel views, and Dynamics 365 for Operations templates, offering predictions that you can count on.


Deliver better customer shopping experiences with integrated e-commerce and social media capabilities. Create campaigns and engage customers through the social media channels of your choice: Facebook, Twitter, and Pinterest.

Learn about other Microsoft Dynamics 365 applications


Transform revenue relationships with digital intelligence into every business.

Customer Service

Win customers for life with service to world-class customer service.

Finance and Operations

Make data-based decisions to make operations smarter and more efficient.


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Field Service

Optimize your schedule and use predictive tools to become a master in service calls.

Project Service

Create more profitable relationships with customers using smart tools.