Specialized support to support your business
We focus on the dynamism of our customers' business, identifying needs and, above all, leveraging the existing resources in the solutions, from Microsoft Dynamics AX ERP (versions 4.0, 2009 and 2012) to legacy systems developed in other technologies like ASP, ASP.NET, ASP.NET MVC, Delphi, among others.
Through our Continuous Improvement Contract (CMC), the customer will have access to the opening of calls by our application, by e-mail, via the web or telephone, to support and improve their applications.
Level I – Direct channel to support doubts and low severity problems
Level II – Specialized specialist support for specific issues and medium severity troubleshooting
Level III – Face-to-face support for scheduling complex issues